Genai Shaping the Future of Embedded Services | Execo Edge | Artificial Intelligence (AI)
6 risks related to DORA agreements for financial institutions and how to deal with them
In 2024/7, due to regular software updates from a major cybersecurity vendor, IT failures occurred one after another, severely impacting financial institutions around the world. The transaction system went offline, the payment network went down, and the customer portal froze. It wasn't a cyber attack. It wasn't a data breach. CrowdStrike's now-famous fault was a failure to monitor risk by a third party and was buried in contractual details.
9 AI trends that will reshape the legal landscape in 2025
I have been working as a lawyer in various industries for 15 years, first at a conventional law firm and then as an in-house lawyer, but one issue remains strong. That means contract management can sometimes feel like chasing scattered puzzle pieces. I've seen time wasted sifting through old folders, fighting with cluttered Google and OneDrive, combing through coworkers' email archives, and digging through old USB sticks. There were countless times when I needed a colleague to check if my contract file was up to date. It's not just frustrating. It's a costly task that takes your eyes off what really matters, such as serving clients, guiding strategic decisions, and managing risk.
How AI Innovation Empowers People and Improves Customer Experiences
Many organizations today view AI primarily as a tool to automate processes, improve efficiency, and even replace human roles. With such a narrow view, we miss out on AI's broader and more powerful possibilities. In Execo, I take a different view. It means AI should be used to help people work smarter, be more creative, and focus on what really matters. We see AI as a partner that enhances human capabilities, eliminates inefficiencies, and drives true innovation in how services are delivered.
How AI is Accelerating B2B Transformation: Lessons from Inbound 2023
If you missed this year's INBOUND 2023 conference, you wouldn't be surprised to hear about today's hot topic of artificial intelligence (AI). Of course, there were lots of hot opinions about AI. Some are more valuable, while others are deliberately paradoxical. However, if you dig a little deeper into the layers, the real point I got from INBOUND was not about AI itself, but about changes born from AI. In particular, the keynote address by HubSpot CEO Yamini Langan was most impressive to me. As Langan pointed out, the past nine months alone have seen more technological innovation than some sectors have done in almost a decade!