Teladoc Health: Optimizing contract management for leading telemedicine provider

Learn how Teladoc Health, a pioneering telemedicine provider offering virtual medicine and remote patient monitoring, partnered with Execo to optimize contract management processes. By integrating GenAI technology with expert human monitoring, Execo provided a comprehensive solution that streamlined Teladoc's contract management and improved both visibility and efficiency.

Issues

Teladoc Health's procurement team faced significant bottlenecks due to inconsistent contract templates and inability to visualize historical data. These challenges hampered our ability to effectively manage contracts and make informed decisions.

solutions

Execo sent a team of 10 experts to support Teladoc's various contract management activities. Using advanced GenAI tools, the team standardized contract templates and made relevant contract data easily accessible. This approach, which combines technology and human expertise, handled all contract management tasks efficiently and accurately, streamlining operations and reducing response times.

Implementation results

Teladoc Health has significantly improved response times for data and contract requests. Improved visibility of contract data has improved decision-making and operational efficiency. This collaboration has enabled Teladoc to manage contracts more effectively, allowing procurement teams to focus on strategic activities rather than administrative bottlenecks.